Return And Refund

Returns & Refunds Policy

Thank you for shopping at Amara Fine Jewels. We are committed to providing you with high-quality jewellery and exceptional customer service. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have [7 days] from the date of delivery to initiate a return for an item. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging. You will need to provide proof of purchase, such as an order number or receipt.

Please note that the following items are non-returnable:

Custom-made or personalized jewellery
Earrings (for hygiene reasons)

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The refund processing time may vary depending on your payment method and financial institution.

Exchanges

If you received a damaged or defective item, we will happily exchange it for the same item or a different product of equal value. Please contact our customer service team at [customer service email] within [7 days] of receiving the item to initiate an exchange.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is being returned due to a manufacturing defect or damage during shipping. If the return is due to an error on our part, we will cover the return shipping costs.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact our customer service team at amarafinejewels@gmail.com or +918369944926. We are here to assist you and ensure you have a satisfactory shopping experience with Amara Fine Jewels.